Complaints procedure.

You can submit a complaint about BezwaarPilot through support. This is not about CBR decisions themselves.

Free first check. PDF draft letters where relevant. You review before use.

BezwaarPilot does not submit anything to CBR. You check, sign and use or send any PDF draft yourself according to your own CBR letter.

Complaints procedure

How to submit a complaint

Use the contact path and include your account email, case reference if available, what happened and what you want resolved. Complaints about a CBR decision itself must follow the CBR/government route in your letter.

Privacy complaint

For privacy matters you can use your GDPR rights and, if needed, complain to the Autoriteit Persoonsgegevens.